Thank you for choosing Clisong Store! We strive to provide you with the best shopping experience, including reliable and efficient shipping services. Please read our shipping policy to understand how we manage your orders and deliveries.
Processing Time
Orders are typically processed and shipped within 5 business days (Monday to Friday, excluding holidays) after the order is placed. Please note that during peak periods or promotional events, processing times may be longer. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Duration
After your order has been processed and shipped, the estimated delivery time is between 10 to 35 business days. Delivery times can vary depending on your location, customs procedures, and unexpected events such as natural disasters or public holidays.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this tracking number to monitor your shipment’s progress. Please allow up to 5 business days for tracking information to become available.
International Shipments
For international shipments, import taxes, customs duties, and fees are based on the destination country’s customs policies. These charges are the responsibility of the recipient and must be paid upon delivery. Customs policies vary greatly between countries, so we recommend contacting your local customs office for more information.
Please note that in certain regions, such as Turkey, Japan, and South Korea, we can only ship unsharpened training products.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. Clisong Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipment.
Contact Us
If you have any questions about our shipping policy or need further assistance, please contact us at Ings@clisong.com. We are here to assist you and ensure a smooth shopping experience.
Thank you for shopping with Clisong Store!
Clisong Store – Precision in Every Flip.